During the spring semester of 2015 the
School of Economics and Management at Tsinghua University introduced a new
class that focuses on a unique, but large, segment of the business community,
family operated businesses. With the help of professors, Bo Ji
and Rose Lau, and Zhu Hengyuan, the family business class was
supported by many students who are in the precarious position of being a part
of their own families business. This semester the class was structured into
four sessions, business succession planning, challenges of operating a family
owned business, critical issue management, and a final presentation in which the
students present their work regarding an issue with their own businesses. Some
students have even invited the family members in their company to join in the
final presentation.
Globally family businesses account for
60-80 percent of all businesses, and they account for 70-90 percent of the GDP.
In the Fortune 500, 40 percent listed are family operated/owned businesses.
Some of the top companies in the world are managed by families, such as the
Walton family and Walmart and generations of the Hermes family owning the
esteemed brand in their name. This exemplifies how important this issue is to
students of the MBA program, because even if they are not inheriting a piece of
a family business now, the aspirations to build one of their own is very
likely.
One of the critical concerns for all
members of a family business is how the company will generationally succeed in
the future. The course discusses the common problems with succession planning,
which sometimes involves a lack of planning or interest, and it gives the tools
for the students to mitigate the risks in their own businesses. Another issue
is aligning the goals of the generations, because the vision of the founder may
not align with that of the inheriting children. There is a way for the goals to
align if the families work together, however if the goals never align the class
teaches the students how to pursue their own interests without damaging
relationships.
Professor Bo Ji stated that “keeping the
vigor of the family business may be the most important task.” The problems are
not exclusive to family conflict, there may also be problems with outside
investors who lose trust when there is an unplanned or difficult succession.
When this happens there may be up to a 60 percent drop in value for the
company. Sometimes the succession is successful allowing confidence and market
value to eventually rebuild, though other times the company is destroyed in
just a short time, whether by a lack of confidence of investors or by an
incapable successor. Another important lesson is the regional differences in a family
business structure, because as an investor you may bet that a company will be
willed to the capable sister who is already working with the company, but
instead because of filial piety it is left to the incompetent son. The dynamics
of cultural influences have a huge effect on the way a family business is
managed.
The structure and management of a family
business is especially important to the family involved, however it is also
important to stockholders and consumers. As business school student’s, the
development of an understanding of all business structures is fundamentally
crucial, therefore family businesses are especially important, because they are
a huge part of markets all over the world. As China continues to develop family
business management and structure is especially imperative, and it is the
students of this class that will successfully navigate this important business
terrain.